Refund policy
Return & Refund Policy – Kudospop
At Kudospop, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before placing an order. By purchasing from our store, you agree to the terms outlined below. This policy applies to all orders within the United States.
30-Day Return Window You may request a return within 30 days of receiving your order. To be eligible for a return:
Items must be unused, unworn, and unwashed.
All original tags must remain attached.
Products must be returned in their original packaging.
Proof of purchase (order number or receipt) is required.
Items that do not meet these conditions may not be eligible for a return.
How to Start a Return To initiate a return,
Please contact our support team at support@kudospop.store. Once your return request is approved, we will send you:
Return instructions.
A return shipping label (if applicable).
Please Note: Returns sent without prior approval will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery. If you receive:
A damaged item.
A defective product.
The wrong item or incorrect size.
Please contact us within 48 hours of delivery at support@kudospop.store with clear photos of the issue. We will review your request and provide an appropriate solution as quickly as possible.
Exchanges We offer exchanges only for:
Damaged or defective items.
Incorrect items received.
Wrong size delivered.
Exchanges are subject to product availability. Delivery times for replacement items may vary depending on your location.
No Restocking Fees Kudospop does not charge any restocking fees. You will not be charged any restocking fee for returning an eligible item.
Refund Process Once we receive and inspect your returned item, we will notify you of your refund status. If approved:
Refunds will be issued to your original payment method.
Processing time: 5–7 business days.
Maximum refund processing time: up to 7 business days after approval.
Please note that your bank or payment provider may require additional time to post the refund to your account.
Discounts & Promotions Refunds will not be issued for discount codes or promotional offers that were not applied at checkout. Discounts must be applied at the time of purchase and cannot be added or applied retroactively.
Customer Support For any inquiries or assistance:
Address: 809 Dominion Dr, Hudson Wisconsin 54016, United States
Phone: +1775986512
Email: support@kudospop.store
Our team is available to provide support and ensure a smooth shopping experience.